Knowledge base

How to point your domain name to your new website

To point your domain to our servers and get your VEVS website up and running, just go to Website Settings / Domain & Email / Domain Name in your website's administration page.

If you have purchased your domain name already, you need to log into your registrar profile and replace the DNS settings of your current domain name with the ones we have provided to you.

Important note: If you are already using mailboxes with this domain name and hosting account, and you wish to keep them in the future, then we strongly advise you to point only the A-record to the IP address shown in the settings. Otherwise, if you apply both our A-record and Nameservers, your previous mailboxes will be automatically disregarded and no longer active. 

For more information feel free to contact us.

VEVS Email Settings

You can use an email client program like Outlook, Mozilla Thunderbird or another one of your choosing to access and manage your email account or use the Webmail site to access it directly from your browser of choice.

For Email accounts created before Dec 2019:

If you wish to use the Email accounts directly from your browser via our online Webmail service - visit the following link and use your Email account credentials:
https://webmail.vevs.com

Use the provided POP3/IMAP and SMTP details below to set up your email accounts with the email program of your choice:

* We recommend sending test emails from and to your new email accounts using some other email of yours, so you can verify that all is working fine.

For Email accounts created after Dec 2019:

If you wish to use the Email accounts directly from your browser via our online Webmail service - visit the following link and use your Email account credentials:
https://clients.vevs.website

Use the provided POP3/IMAP and SMTP details below to set up your email accounts with the email program of your choice:

* We recommend sending test emails from and to your new email accounts using some other email of yours, so you can verify that all is working fine.

Use Gmail to send email from your email accounts created by VEVS

In order to fully condense the use of another email address into just your Gmail account, you'll need to first configure your Gmail account to be able to send mail from that account. After going through this process, you will be able to send email from within your Gmail account that looks as though it was sent from your email address that we have created for your domain name — neat stuff indeed.

1. Go to your Gmail settings on the web.
   In Gmail on the web, go the Settings by clicking the gear in the top-right corner of the interface and clicking "Settings". On the next screen, click the tab at the top of the interface labeled "Accounts and Import". Then click "Add another email address you own", which will show up underneath your main Gmail account in the "Send mail as:" section.
   
2. Enter the email address we created for you.
   When you click that link, it'll pop open a window that walks you through the steps of configuring another email address.
   First, you'll enter a name for the account (auto-filled with your own name), and then the full email address. By default, the address will be treated as an alias — this means you'll be able to send an email that looks exactly as it would coming directly from that address, rather than from another provider. Click "Next step".
3. Choose SMTP server
   Here you will be presented with the options to set up the SMTP settings for your email accounts which we created for your domain name. This will be needed in order to allow you to send the emails via your Gmail account. You should set the following details:
   If your email accounts are created before Dec 2019:
   SMTP Server: webmail.vevs.com
   Port:465
   Username: Your full email address name as provided by the VEVS support
   Password: The email address password as provided by VEVS support
   
   If your email accounts are created after Dec 2019:
   SMTP Server: clients.vevs.websit
   Port:465
   Username: Your full email address name as provided by the VEVS support
   Password: The email address password as provided by VEVS support
   
   Click "Next step".
   
4. Verification email send, receive and enter verification code.
   
5. Send Email from the email account we have created for you:

Use Gmail to receive email from your email accounts created by VEVS

Receiving email from your accounts created by VEVS directly into Gmail. The standardized way to accomplish this is with a protocol called POP3, which will let Gmail periodically pull email from another account and have it arrive in your Gmail inbox.

To get started, head back into the Gmail settings on the web and look for the "Add a POP3 mail account you own" option, which is directly underneath where you just added your other email accounts. Click that link, and a window will pop up to get you started.

Enter your email address, password and configuration options

You'll be prompted to enter the email address which you'd like to receive the emails from.

Choose "Import emails from my other account (POP3)" option and click "Next".

You'll find a slightly more complicated screen to do all of the configuration at once. You'll need to enter the following:

1. Username: (Enter your full email account name as provided by the VEVS team)

2. Password: (The password provided to you by the VEVS team or the one you have set later via the Webmail page)

3. POP server:

If your emails are created before Dec 2019 enter: webmail.vevs.com

If your emails are created after Dec 2019 enter: clients.vevs.website

4. Port: 995

5. Check the checkbox for the following additional settings:

- "Leave a copy of retrieved message on the server"

- "Label incoming messages" 

6. Click on "Add Account"

Once you set the above settings you will start receiving the emails from the email account our VEVS Support Staff has set up for your domain name.

Setup your email account from VEVS on Outlook 2016

If you have chosen to use VEVS as your email provider along with having us providing your website services and also have an email account for your domain name created by us already, here is how you can set the email account on Microsoft Outlook from the latest Microsoft Office pack:

First you will have to start Microsoft Outlook.

After that follow the instructions provided below:

1. Click on the File menu
   
   
    
2. Click the "Add account" option
   
   
    
3. Enter your email address in the email field and click on "Advanced options" and check the box in front of "Let me set up my account manually"
   
   
    
4. Select IMAP from the list of services
   
   
    
5. Set the server settings exactly as provided:
   
   If your emails are created before Dec 2019:
   Incoming mail server: webmail.vevs.com
   Port: 993
   Encryption method: SSL/TLS
   Require logon using SPA: check the box
   Outgoing mail server: webmail.vevs.com
   Port: 465
   Encryption method: SSL/TLS
   Require logon using SPA: check the box
   
   If your emails are created after Dec 2019:
   Incoming mail server: clients.vevs.website
   Port: 993
   Encryption method: SSL/TLS
   Require logon using SPA: check the box
   Outgoing mail server: webmail.vevs.com
   Port: 465
   Encryption method: SSL/TLS
   Require logon using SPA: check the box
   
   
    
6. Enter your email account password
   
   

Setup your email account from VEVS on Mobile Outlook app

To set up your VEVS Email account on the Outlook App on your Mobile Device just fill up the following fields as described below:

Start the Microsoft Outlook app on your mobile device.

After that follow the instructions provided below:

Set up an IMAP account manually in Outlook for iOS or Outlook for Android

1. In Outlook for iOS/Android, go to Settings > Add Account > Add Email Account.

2. Enter your full email address. Tap Add Account.

   

3. If you see the Select your email provider screen, choose IMAP.

4. Enter your email password and toggle "ON" Use Advanced Settings.

5. Enter the server setting information needed.

   Email Address:
   Enter your full email address (e.g. youremail@yourdomain.com)
   
   Display Name:
   Enter your preferred name here (e.g. John Henry Holiday)
   
   Description:
   You can leave this one blank or set any description that will help you recognize the email purpose (e.g. Work; Marketing; etc.)
   
   IMAP Incoming Mail Server
   
   IMAP Host Name (for emails created before Dec 2019):
   webmail.vevs.com:993
   
   IMAP Host Name (for emails created after Dec 2019):
   clients.vevs.website:993
   
   IMAP Username:
   Enter your full email address here including the domain name (e.g. youremail@yourdomain.com)
   
   IMAP Password:
   Enter the email account password.
   
   SMTP Outgoing Mail Server
   
   SMTP Host Name (for emails created before Dec 2019):
   webmail.vevs.com:465
   
   SMTP Host Name (for emails created after Dec 2019):
   clients.vevs.website:465
   
   SMTP Username:
   Enter your full email address here including the domain name (e.g. youremail@yourdomain.com)
   
   SMTP Password:
   Enter the email account password.

6. Tap Sign In (iOS) or the Check sign on the upper right corner (Android).

You are all set and ready to use your VEVS email account on your mobile device via the Outlook app.