Company Overview
Explore Iceland is a customer-focused car rental company operating a 20+ vehicle fleet that serves Keflavík International Airport (KEF) and the surrounding region. The company is committed to transforming the car rental industry by making the process simple, transparent, and stress-free. Their fleet includes eco-friendly, fuel-efficient, and luxury vehicles, ensuring customers have the best options to suit their travel needs and budget.
Understanding the challenges that customers face when renting a car, Explore Iceland set out to redefine the rental experience with an easy-to-use, hassle-free online platform. Their goal was to provide a seamless reservation process that would allow both locals and international visitors to book with confidence.
In addition to their car rental business, Explore Iceland also operates a shuttle transfer service under a separate brand: Explore Iceland Transfer. To effectively manage both businesses, they needed a comprehensive online booking system that could support multiple brands and services within a single platform.
The Challenge
Before partnering with VEVS, Explore Iceland did not have a website or an online car rental reservation system. The company was exploring different software options but struggled to find a solution that could:
- Support two rental brands (Explore Iceland Rental Cars & Explorer Car Rental) under one system.
- Provide a user-friendly online booking experience for both car rentals and shuttle services.
- Offer scalability, flexibility, and efficiency to accommodate business growth.
- Ensure a quick and smooth transition to an online platform with minimal downtime.
With the increasing demand for online reservations and a growing customer base, Explore Iceland needed a feature-rich car rental software that would streamline fleet management, automate bookings, and enhance customer experience.
Our Approach
VEVS provided a tailored car rental software solution and professional website builder, ensuring that Explore Iceland’s digital transformation was smooth and efficient.
- Multi-Brand Reservation System
- Developed a single rental software platform that powers both Explore Iceland Rental Cars and Explorer Car Rental.
- Enabled centralized fleet management while allowing reservations to be processed independently for each brand.
- Created a flexible online booking system to handle different services, pricing, and rental terms.
- Seamless Customer Experience
- Designed an intuitive car rental website builder with a simple and efficient booking process.
- Optimized the website layout, structure, and content to enhance usability and encourage conversions.
- Ensured the reservation process was clear, transparent, and stress-free, aligning with Explore Iceland’s commitment to customer satisfaction.
- Quick and Efficient Implementation
- Delivered all required modifications with just 2 hours of extra customization work, ensuring a fast and cost-effective launch.
- Provided backend adjustments and integration to streamline the user experience and internal operations.
- Ongoing Collaboration & Support
- Conducted multiple Google Meet discussions with Olufemi Daniel, the owner, to refine functionalities and ensure the system was fully tailored to Explore Iceland’s needs.
- Continued to provide technical support, helping the company adapt to market changes and customer demands.
Results
Since launching their car rental reservation system with VEVS in January 2023:
- Explore Iceland successfully operates two rental brands using a single, integrated system, eliminating the need for separate software solutions.
- The streamlined online booking experience has made it easier for customers to reserve vehicles and plan trips hassle-free.
- Their dual business model (car rental + shuttle service) is now efficiently managed within a single software ecosystem.
- The fast and smooth implementation allowed them to go live quickly, ensuring a seamless transition to online bookings.
Highlights of Collaboration
- Multi-Brand Integration – A single rental system efficiently serves Explore Iceland Rental Cars and Explorer Car Rental, allowing customers to book seamlessly across platforms.
- Minimal Customization Required – Only 2 hours of extra customization work was needed to fine-tune the system to their business requirements.
- Dedicated Support & Strategy Sessions – Multiple Google Meet discussions with Olufemi Daniel ensured the platform was set up correctly and aligned with business goals.