Company Overview
Auto Moto Lesvos AE has been a prominent player in the car rental industry since 1992, serving as a franchisee of Avance and formerly Europcar. With a continuously expanding fleet of over 150 new rental cars across all categories, they are known for delivering high-quality services, full insurance options, and exceptional customer care.
In addition to leveraging the Avance sales channel, Auto Moto Lesvos AE uses their independent website, powered by VEVS, to differentiate their channels and boost sales and revenue. The need for a robust car rental software, a user-friendly car rental website builder, and an efficient car rental reservation system brought them to VEVS.
Challenges
Auto Moto Lesvos AE needed a reliable software partner to support their operations while meeting the unique demands of a highly competitive and seasonal industry. Key challenges included:
- Managing fleet availability and frequent rate adjustments during the high season.
- Ensuring a seamless transition from older software to newer versions with no downtime.
- Facilitating multi-channel bookings to differentiate their offerings.
- Adhering to GDPR compliance while enhancing customer engagement with features like blogs and banners.
The VEVS Solution
VEVS provided Auto Moto Lesvos AE with tailored solutions to address their specific needs, delivering value both during their initial onboarding in 2018 and their software migration in 2023.
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Early Customizations (2018):
- Introduced fleet availability management enhancements.
- Added a GDPR consent banner to meet compliance requirements.
- Developed blog functionality for customer engagement.
- Delivered custom reports and streamlined insurance options management by car type.
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Migration to New Software (2023):
- Completed full content migration to the latest car rental software version, ensuring zero downtime.
- Developed new seasonal rate and Length-of-Rental (LOR)-based pricing functionality to facilitate frequent updates during high seasons, reducing error risks and saving significant time for the team.
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Enhanced Booking System:
- Leveraged our car rental reservation system to manage diverse fleet requirements and multiple booking channels effectively.
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Website Revamp:
- With VEVS' car rental website builder, Auto Moto Lesvos AE’s independent site supports multi-channel sales, boosting both revenue and brand differentiation.
Implementation and Results
The project required 45 hours of extra customization before the 2023 launch to ensure seamless integration and alignment with Auto Moto Lesvos AE’s needs. Seasonal rate management was initially challenging but successfully resolved through tailored modifications.
Key Results:
- Improved Efficiency: Enhanced seasonal rate functionality eliminated manual errors and streamlined fleet and rate management.
- Boosted Revenue: Multi-channel capabilities increased sales and revenue while differentiating offerings from franchise channels.
- Future-Ready Solution: The migration to the latest software version ensured that Auto Moto Lesvos AE is equipped with modern tools to scale their operations further.
Conclusion
VEVS’ partnership with Auto Moto Lesvos AE exemplifies our expertise in providing tailored car rental software solutions, robust car rental reservation systems, and user-friendly car rental website builders. By addressing the client’s unique challenges and adapting to their evolving needs, VEVS empowered Auto Moto Lesvos AE to grow and thrive in a competitive market.
Dominican Republic
Saint Lucia
Czech Republic
