Company Overview
iRent is a leading car rental company in Albania, founded in 2008 with a mission to provide high-quality customer service at the most competitive prices in the local market. With a fleet featuring the latest and safest models from Skoda, Hyundai, Toyota, and more, iRent serves clients from Tirana International Airport, Tirana City Center, and now through their new car rental website powered by VEVS.
By leveraging real-time car reservation software and smart fleet utilization, iRent has become a leader in low-cost car rentals in Albania.
Challenges
As iRent sought to enhance its operations and expand its customer reach, it faced the following challenges:
- A need for a professional online presence to support real-time bookings.
- Specific requirements for customizing the user experience, such as deposit-free bookings.
- The need for a streamlined, low-cost solution to launch quickly and effectively.
The VEVS Solution
The VEVS team provided iRent with a tailored Car Rental Website built on our proven car rental software, requiring minimal customizations to meet the company’s needs. Key enhancements included:
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Color Theme & Page Layouts
- Applied a custom color scheme and page layout to align the website’s design with iRent’s brand identity.
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Custom Checkout Process
- Modified the checkout form to simplify the booking process for customers.
- Removed the deposit payment requirement, streamlining reservations for clients seeking flexible booking terms.
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Online Booking Customizations
- Enhanced the online booking process to improve usability and ensure compatibility with iRent’s operational workflows.
Results
The implementation of VEVS car rental software empowered iRent to establish a strong online presence, resulting in:
- Improved Efficiency: The real-time booking system enabled seamless reservations and better fleet utilization.
- Enhanced Customer Experience: Customizations like deposit-free bookings and a simplified checkout process made the service more user-friendly.
- Market Leadership: With a professional website and advanced software, iRent solidified its position as a leader in Albania’s low-cost car rental market.